CheckaTrade
9.63 / 10 Average Score

Scores based on 95 Reviews

Our Team

When you spend your money with us much of it goes towards training, fair wages and a safe working environment to ensure good working conditions for our team. Our goal is to build a professional, knowledgeable, dedicated and loyal team that will provide an excellent experience for you. We are so proud of our staff and work closely together to deliver a great service.

 

The On-Site Team

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Dean

Owner/Surveyor

Dean is the company owner and carries out damp, timber and waterproofing surveys. Dean started in the preservation industry when he left school over 24 years ago and has worked for numerous remedial companies around the UK. In 2005 he decided to take the plunge and set up on his own. Dean has both the CSSW (Certified Surveyor Structural Waterproofing) and the CSRT (Certified Surveyor in Remedial Treatments). Over the years he has attended numerous specialist training workshops and seminars and regularly attends update training to ensure he really does stay up with the trends. Dean works with many commercial organisations designing water management solutions for below ground areas and favours inspecting and finding solutions for remedial issues in historic buildings.

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Lee

Surveyor

Lee joins us from a background in environmental surveying and bio-engineering. Having worked along side Dean for over two years Lee has studied hard and achieved his surveying, legal, H&S and damp modules working towards achieving the full CSRT qualification.   Lee enjoys carrying out domestic surveys and is really popular with our clients.  Lee is a fully qualified (CSJK) – certified surveyor in japanese knotweed handling environmentally considerate solutions for the eradication of Japanese Knotweed; Lee takes responsibility for all the H&S requirements of the company and has attained the SMSTS  – ensuring the healthy and safe conditions of our onsite technicians is paramount at all times. a welcome addition to the company’s already extensive portfolio of specialist services!

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Lee

Lead Technician

Lee has a vast background in building and general trades.  He ran his own building company for many years and actually built a substantial extension 13 years ago for Annabelle and Dean! So his extensive capabilities and skills have been experienced first hand.  When Lee said he was looking for work he was snapped up straight away and has since then attended numerous training courses and is a qualified technician in Structural Waterproofing PCAQT as well as gaining a First Aid certificate to ensure him and his colleagues remain safe on site.  Lee pays attention to detail and enjoys helping the customers achieve a quality finish.

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Kaylan

Lead Technician

Kaylan has worked within this industry for over 28 years he has extensive knowledge and experience. He is a master of the trade and we are in awe as to the speed that he can render and set a wall. No cutting corners – we are hugely proud of the fact that Kaylan has been with us so long and we plan on keeping him on board for as long as we can! Kaylan has attended numerous training courses and holds many industry specific certificates. What does he do when he is not at work? He has his own members gymnasium – and is a personal trainer with qualifications 1,2 and 3 and is a qualified nutritionist!

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Gerry

Lead Technician

Gerry has been involved in the remedial and building industry for over 30 years. Gerry is an experienced carpenter, electrician, builder a real solid team member, we are really lucky to have this experienced, knowledgeable technician on the team who is also great with the customers. He has attended and passed numerous courses for our specialist areas as well as all the require H&S training – UKATA Asbestos Awareness, Powertool Safety, COSHH, and the PASMA Working at Height – Towers for users course.

The Office Team

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Gill

Office Manager

Gill is our office Manager and works as Dean’s PA and manager to the office. Gill is a strong team player and supports everyone with kind, calm good advice. She is responsible for the office administration and all associated paperwork in regards to reports, guarantees, feedback’s, invoicing, book keeping and any other request that comes into the office. Gill works alongside Leo  to run the office smoothly and meet all our customer expectations.

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Leo

Social Media & Administrator

Leo is who you will be speaking to when you call us! The youngest member of the team, Leo handles all new enquiries via phone, email and live chat and deals with all the general administrative duties associated within the office. He completed an NVQ in business administration when he joined us as an apprentice and has recently been handed responsibilities for the company’s social media channels, marketing campaigns whilst learning the ropes of digital marketing to hopefully help grow the business.

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Annabelle

Business and Personnel Development

Annabelle takes on a business and personnel development oriented role within the company and is tasked with overseeing the various themed campaigns to our commercial clients, as well keeping an eye on any networking or potential business opportunities that often arise. Annabelle’s background and wealth of experience in customer service is closely reflected in the company’s ethos of providing a non-sales based, customer centric approach and constantly striving to go above and beyond clients’ expectations.

What Our Customers Say

overall

“Overall very pleased and will recommend. Very good communication with the team. Dean also very quick to respond to questions.”

"They didn't try to force unnecessary work"

“Dean was very polite and friendly.  He didn’t try to force unnecessary work.”

12

“The technicians arrived promptly, left the house tidy for when I returned – and took care not to allow my cats to escape.”

excellent-workmen-review

“Excellent service from start to finish – some of the best workmen we have had to do any work.  Polite, efficient, courteous and clean.”

Get In Touch

Speak to a human : 01732 884 535

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