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We are Dean and Annabelle a husband and wife team and here to help you, knowledgeable, dedicated with a loyal team who will provide an excellent experience for you from start to finish. We prioritise developing and motivating our team and are proud of how we work closely together to deliver a great service.
Read more about the team on the Meet the Team page headed by the knowledgeable Dean Webster, a leading Certified Surveyor in Remedial Treatments and Certified Surveyor in Structural Waterproofing South East Timber & Damp Limited really are the preferred Kent remedial company of choice.
We have accreditations from all relevant, respected industry bodies and are a Which? Trusted Trader. We also have excellent feedback from our customers: read the hundreds of handwritten feedback forms received from our clients and a 9.63 average star rating on CheckATrade.com, with assessments for reliability and timekeeping, tidiness, courtesy and workmanship.
It’s this excellent service from start to finish that makes our customers happy to recommend us – meaning you can relax, knowing you’ve made the right choice.
We guarantee all our work, so you can have complete peace of mind. Even if we were to go out of business (and we have no intention of that!), our work would still be guaranteed.
We offer 10-year guarantees on:
- chemical damp proofing,
- tanking or waterproofing works completed below ground and
- all timber treatments.
We’ll even assign our guarantee to a new owner of the property free of charge if you ask us to. And if you think there’s a problem with the work we’ve undertaken, we will come back and re-inspect it.
We provide expert services and deliver them expertly, using only appropriately trained and qualified surveyors and technicians.
Our lead surveyor is both CSRT, CSTDB and CSSW qualified – meaning you receive the very best advice in the industry – and he personally oversees every job.
We’ve been operating for more than 15 years, so can demonstrate a strong track record of delivering quality solutions using quality materials, processes and knowledge, backed by comprehensive industry accreditations.
Delivering Peace of Mind
Our guarantees and our reputation give you the peace of mind you deserve. We are happy that our track record speaks for itself so we are completely transparent: we put up our feedback surveys on our website and don’t doctor any of them, so you can have an honest assessment of our services.
But our qualifications, experience, customer recommendations and accreditations mean you can have confidence that we will deliver a quality service from survey to certification – meaning you can enjoy your home.
We know that inviting someone into your home is a big decision, so we are completely transparent – so you have all the information you need to make the right decision for you and your property.
We publish all the feedback forms that we receive from our customers on our website, so you can see how we get it right – and how we put things right on the rare occasions when things don’t run smoothly.
And we have lots of information about our team so you know who is going to be coming through your front door.
Saving you time and money
We get it right first time to save you time and money, whether you are a domestic or commercial customer. We provide long-term, guaranteed solutions to enable you to maintain the value of your property and ensure its integrity.
We allocate a dedicated team to your work so the job is started and finished as quickly as possible, with minimum disruption to you. We even finish our work ready for decoration, so you won’t need to call in other trades after us.
South East Timber & Damp offers all your expert timber and damp preservation services under one roof.
Whether you’re a domestic customer looking to protect your home, or an architect, property developer or large construction contractor, we have all the expertise you need to find best-practice solutions for problems with timber, damp, basement flooding, or waterproofing solutions for all period properties.
We’re a family-run firm based in the heart of the Kent community that we serve. That connection is important to us: it means we know the area and we know our customers.
It also makes it even more important for us to get every job right first time, as we know that word will soon get around if we don’t.
Our family ethos runs through everything we do: our owner-director, Dean Webster, personally oversees every job, with his wife, Annabelle, overseeing bookings and customer queries.
We care – it’s as simple as that. We care about offering a first-class, personal service by trusted experts. We care about creating a premium experience for our domestic and commercial customers.
We care about maintaining a reputation as the most trusted timber and damp preservation experts in Kent.
And, because we care, we look after your property as though it were our own – because we understand how important your home or your investment is to you.
We are accredited members of all relevant trade bodies and organisations, and are a Which? Trusted Trader.
A Which? endorsement is the gold standard for consumer protection. Their Trusted Trader icon is only awarded to the very best traders out there – we’re delighted to have achieved this honour.
The stamp that you need to know we have been pre-vetted and can be relied upon to act lawfully and legitimately. The aim of KCC’s “Trading Standards Checked” accreditation is to prevent consumers from becoming victims of crime associated with rogue trading and to stop rogue traders.
The Property Care Association is the premier trade body for the structural waterproofing, damp-proofing, timber preservation and structural maintenance industry in the UK. The PCA places great emphasis on standards of workmanship and ethics of its members.
A government database of pre-qualified contractors and consultants. In order to be awarded a contract, we must meet rigorous health and safety, environmental, financial and HR standards.
Our CHAS accreditation shows that we have been thoroughly assessed on all our Health and safety policies and procedures and that these comply to a standard acceptable to commercial operations.
An online directory of reputable trades and services who have been vetted to high standards, by verifying their insurance, qualifications and professional memberships. See our page to view our most recent customer feedback.
Guarantee Protection Insurance (GPI) provides insurance cover in the specialist areas of building and construction. All South East Timber & Damp Limited guarantees can be backed by GPI insurance, which can also be transferred to a new owner.
What our customers say
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Our mission is to give you the peace of mind you deserve when it comes to waterproofing your house or business. Commission a survey from our team to assess your situation professionally.