CheckaTrade
9.63 / 10 Average Score

Scores based on 95 Reviews

Meet Us

Our goal is to build a professional, knowledgeable, dedicated and loyal team that will provide an excellent experience for you.  We are so proud of our staff and work closely together to deliver a great service.

Headed by the knowledgeable Dean Webster, a leading Certified Surveyor in Remedial Treatments and Certified Surveyor in Structural Waterproofing with over 24 years’ experience,  South East Timber & Damp Limited really is the preferred Kent remedial company of choice.

 

Trusted

We have accreditations from all relevant, respected industry bodies and are a Which? Trusted Trader. We also have excellent feedback from our customers: read the hundreds of hand written feedback forms received from our clients and 9.63 average star rating on CheckATrade.com, with assessments for reliability and timekeeping, tidiness, courtesy and workmanship. It’s this excellent service from start to finish that makes our customers happy to recommend us – meaning you can relax, knowing you’ve made the right choice.

Guaranteed

We guarantee all our work, so you can have complete peace of mind. Even if we were to go out of business (and we have no intention of that!), our work would still be guaranteed. We offer 10-year guarantees on: chemical damp proofing, tanking or waterproofing works completed below ground and all timber treatments. We’ll even assign our guarantee to a new owner of the property free of charge, if you ask us to. And if you think there’s a problem with work we’ve undertaken, we will come back and re-inspect it.

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Established Expertise

We provide expert services and deliver them expertly, using only appropriately trained and qualified surveyors and technicians. Our lead surveyor is both CSRT and CSSW qualified – meaning you receive the very best advice in the industry – and he personally oversees every job. We’ve been operating for more than 10 years, so can demonstrate a strong track record of delivering quality solutions using quality materials, processes and knowledge, backed by comprehensive industry accreditations.

Delivering Peace Of Mind

Our guarantees and our reputation give you the peace of mind you deserve. We are happy that our track record speaks for itself so we are completely transparent: we put up our feedback surveys on our website and don’t doctor any of them, so you can have an honest assessment of our services. But our qualifications, experience, customer recommendations and accreditations mean you can have confidence that we will deliver a quality service from survey to certification – meaning you can enjoy your home.

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Transparent

We know that inviting someone into your home is a big decision, so we are completely transparent – so you have all the information you need to make the right decision for you and your property. We publish all the feedback forms that we receive from our customers on our website, so you can see how we get it right – and how we put things right on the rare occasions when things don’t run smoothly. And we have lots of information about our team so you know who is going to be coming through your front door.

Saving You Time And Money

We get it right first time to save you time and money, whether you are a domestic or commercial customer. We provide long-term, guaranteed solutions to enable you to maintain the value of your property and ensure its integrity. We allocate a dedicated team to your works so the job is started and finished as quickly as possible, with minimum disruption to you. We even finish our work ready for decoration, so you won’t need to call in other trades after us.

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One-Stop

South East Timber & Damp offers all your expert timber and damp preservation services under one roof. Whether you’re a domestic customer looking to protect your home, or an architect, property developer or large construction contractor, we have all the expertise you need to find best-practise solutions for problems with timber, damp, basement flooding and tanking, invasive weeds or period properties.

Local

We’re a family-run firm based in the heart of the Kent community that we serve. That connection is important to us: it means we know the area and we know our customers. It also makes it even more important for us to get every job right first time, as we know that word will soon get around if we don’t. Our family ethos runs through everything we do: our owner director, Dean Webster, personally oversees every job, with his wife, Annabelle, overseeing bookings and customer queries.

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Caring

We care – it’s as simple as that. We care about offering a first-class, personal service by trusted experts. We care about creating a premium experience for our domestic and commercial customers. We care about maintaining a reputation as the most trusted timber and damp preservation experts in Kent. And, because we care, we look after your property as though it were our own – because we understand how important your home or your investment is to you.

Accredited

We are accredited members of all relevant trade bodies and organisations, and are a Which? Trusted Trader

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Which? Trusted Trader

A Which? endorsement is the gold standard for consumer protection. Their Trusted Trader icon is only awarded to the very best traders out there – we’re delighted to have achieved this honour.

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Kent Trading Standards

The stamp that you need to know we have been pre-vetted and can be relied upon to act lawfully and legitimately. The aim of KCC’s “Trading Standards Approved” accreditation is to prevent consumers becoming victims of crime associated with rogue trading and to stop rogue traders.

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Trustmark

TrustMark is an initiative between Government, consumer groups and industry designed to help you find reputable firms to do repair, maintenance and improvement work in your home or garden.

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Property Care Association

The Property Care Association is the premier trade body for the structural waterproofing, damp-proofing, timber preservation and structural maintenance industry in the UK. The PCA places great emphasis on standards of workmanship and ethics of its members.

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Constructionline

A government database of pre-qualified contractors and consultants. Constructionline
In order to be awarded a contract, we must meet rigorous health and safety, environmental, financial and HR standards.

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Chas Accredited has Accredited Contractor

Our CHAS accreditation shows that we have been thoroughly assessed on all our Health and safety policies and procedures and that these comply to a standard acceptable to commercial operations.

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Checktrade

An online directory of reputable trades and services who have been vetted to high standards, by verifying their insurance, qualifications and professional memberships. See our page to view our most recent customer feedback.

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GPI

Guarantee Protection Insurance (GPI) provides insurance cover in the specialist areas of building and construction. All South East Timber & Damp Limited guarantees can be backed by GPI insurance, which can also be transferred to a new owner.

Where we work

We cover the whole of Kent including: the West Kent Weald towns of Sevenoaks, Tonbridge, Tunbridge Wells and Tenterden; the central towns of Maidstone, Ashford, Faversham and Canterbury; and from the coastal towns of Dover, Deal, Folkestone, Ramsgate, Margate, Whitstable and Dungeness through to Greater London.

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Get In Touch

Speak to a human : 01732 884 535

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